Hotel billback is a way of allowing business travellers to stay at hotels without having to pay their hotel bill on departure.

When using billback, a hotel sends the bill to a traveller’s travel management company (TMC) who then invoice the traveller’s organisation. The same method can also be used for the payment of conferences or venues.

Billback is offered by most travel management companies, however it’s important to understand whether there are any limitations; some TMCs only offer the service for UK hotels or selected chains whilst others will provide billback for all property types in the UK and abroad.