Case Study Ita

International Testing Agency (ITA)

150Employees
Sports & Anti-Doping
150
Lausanne, Switzerland

Expense fraud is a pervasive problem that continues to plague companies of all sizes and industries.

The International Testing Agency (ITA) is an international organisation constituted as a not-for-profit foundation, based in Lausanne, Switzerland. Its mission is to manage anti-doping programs, independent from sporting or political powers, for International Federations (IFs), Major Event Organisers (MEOs) and all other anti-doping organisations requesting support.

ITA’s mission is clear: to promote integrity and fairness in sports worldwide. Spanning 150 countries and serving over 50 international federations and major event organizers, the ITA’s reach is truly global.

With Perk, ITA accelerated the expense process by 2.5 times. 61% of expenses are now paid directly with Perk Pay, and the duration of the expense process reduced to an average of six days. The end-to-end automation has resulted in cost savings 5.6 times the annual Perk licensing fees.

Company overview

Lausanne, Switzerland

Sports / NGO

151 employees

70 users

1 entity live

Perk Expense, Perk Pay

The marathon of expense management​

Managing expenses for employees who are always on the move to international destinations meant constantly having to process high volumes of expenses. Much like a relay race, every expense document had to pass through multiple hands before reimbursement and posting could begin to take place, and employees were burdened with the manual task of collecting and reconciling receipts.

“We had previously tried other digital tools but were dissatisfied because they required the same tedious processes of first creating an expense report manually and then adding receipts later,” says Rafael Saya, Senior Finance Manager at the ITA.

A financial gamechanger

The ITA’s quest for a game-changing solution led them to Perk’s AI- powered spend management suite. Perk helped seamlessly streamline the ITA’s entire expense process with remarkable precision, from capturing detailed receipts, to final reconciliation.

“Before, when a receipt was missing, the finance team had to chase after it. Now, Perk does it automatically. The system prefills the relevant information, so it’s very accurate.”

Rafael Saya - Senior Finance Manager, ITA

Today, Perk acts as a control center for the ITA’s financial operations. The tool seamlessly performs automated compliance checks, detects spending anomalies, and provides unparalleled data visibility. This careful monitoring ensures that the ITA’s expense processing is smooth, effortless, and error-free, allowing staff to double down on ensuring clean and fair sports.

Impact: Peak performance in spend management

Perk’s user-friendly interface has integrated seamlessly into the ITA’s workflow, attested to by Saya, who highlights, “We didn’t have to do any in-house training. We simply shared a PowerPoint that we’d created with the organization, and that was enough. It’s that user- friendly.”

2.5x

increase in efficiency

0 days

average processing time

0 %

expenses paid with smart corporate cards

5.6x

return on investment (ROI)

Return on investment​

The efficiency gains from end-to-end automation have generated cost savings for ITA’s finance team of 5.6 times the annual Perk licensing fees.

Increase in efficiency

Since implementing Perk Expense and Perk Pay, its integrated smart corporate cards, the expense process is nearly 2.5 times faster than it was before with former expense tools, whose UX was too cumbersome and time consuming to be of any value.

Expenses paid with smart corporate cards

Today, ITA employees pay 61% of business expenses directly with Perk Pay, which retrieves transaction data directly and automatically matches it with receipts inside the app.

Average processing time

Even though the finance team still processes receipts from employees in different organizations dotted around the world, the ITA’s entire expense process, from submission and approval flows to final posting into the ERP system, now takes only 6 days, compared to 14 days in the past.

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